> ## Documentation Index
> Fetch the complete documentation index at: https://manual.voiceping.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Contract Procedures (Enterprise, Invoice Payment, Quote Issuance)

> Contract procedures for Enterprise, Small, and Premium plans

export const ContactEn = () => <>
    <Tip>
      If you have any questions, please contact us via <a href="https://forms.gle/6AUho7oj3zBr79e96">this form</a>.
    </Tip>

    <h2>Official Links</h2>

    <CardGroup cols={2}>
      <Card title="Official Website" icon="globe" href="https://voiceping.net/en/">
        Visit our official website
      </Card>
      <Card title="X (Twitter)" icon="x-twitter" href="https://x.com/VoicePingMedia">
        Follow us on X
      </Card>
      <Card title="Facebook" icon="facebook" href="https://www.facebook.com/voiceping.inc">
        Like us on Facebook
      </Card>
      <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/28684130/">
        Connect on LinkedIn
      </Card>
    </CardGroup>
  </>;

<Note>
  For monthly Small and Premium plans, we only provide contract and invoice issuance for customers planning to use the service for 6 months or more. For 1-2 month usage, please use in-app payment.
</Note>

## 1. Enterprise Plan

1. Apply for online individual briefing session: Apply [here](https://docs.google.com/forms/d/e/1FAIpQLSe3w_BRBir6UVdYrE0ZzWMw32pKTNpZbnLm7k9LuirMqjfslw/viewform)
2. Conclude NDA confidentiality agreement, GDPR SCC agreement, or respond to security sheet (including Assured) **(Optional)**
3. Issue quotation

<Note>
  **Required Information**

  1. Contract period: Monthly / Annual
  2. Number of contracted users (minimum: 50 people)
  3. Desired contract start date
  4. Company location (postal code, address)
  5. Contact person name

  ※ Bank transfer fees are borne by the customer.
</Note>

4. After confirming the quotation, request issuance of service application form
5. Issue service application form

<Note>
  **Required Information**

  1. Contract period: Monthly / Annual
  2. Number of contracted users (minimum: 50 people)
  3. Contract start date
  4. Payment cycle: Monthly payment
  5. Payment method: Bank transfer / Stripe credit card payment link

  ※ Bank transfer fees are borne by the customer.
</Note>

6. Review contract conditions, fill in required information, and send

<Note>
  **Information to Fill In**

  Company name, location, contact person name (signature), invoice email address (multiple acceptable), phone number
</Note>

7. Contract established
8. Start using

<Note>
  **How to Start Using**

  1. Create workspace owner account following the [manual](/en/owner-signup)
  2. Provide account information to our representative via email
     * Required information: Workspace owner account **email address**
  3. Our representative will contact you after switching plans
  4. Start using and [invite members](/en/invite-members)
</Note>

9. Issue Stripe credit card payment link or invoice
10. Complete payment by payment deadline
    * Monthly payment based on number of users (current month closing, payment due end of following month)

## 2. Small Plan

※NDA confidentiality agreement, GDPR SCC agreement, or security sheet response (including Assured) is only available for annual Enterprise plan contracts, not for Small plans

<Note>
  **When Upgrading Annual Contract Plan Mid-Term**

  A new 1-year contract is required starting from the contract date of the upgraded plan.

  If you have paid the full year's fee for the existing contract in a lump sum, we will deduct the unused portion of the existing contract from the annual contract amount of the upgrade plan when billing.
</Note>

1. Apply for online individual briefing session: Apply [here](https://docs.google.com/forms/d/e/1FAIpQLSe3w_BRBir6UVdYrE0ZzWMw32pKTNpZbnLm7k9LuirMqjfslw/viewform)
2. Issue quotation

<Note>
  **Required Information**

  1. Plan type to apply for (450 minutes / 800 minutes / 2000 minutes)
  2. Contract period: Monthly / Annual
  3. For annual contract: Lump sum payment / Monthly payment
  4. Desired contract start date
  5. Company location (postal code, address)
  6. Contact person name
</Note>

3. Confirm quotation
4. Issue service application form

<Note>
  **Required Information**

  1. Plan type to apply for (450 minutes / 800 minutes / 2000 minutes)
  2. Contract period: Monthly / Annual
  3. Contract start date
  4. Payment cycle: Monthly payment / Lump sum payment
  5. Payment method: Stripe credit card payment link
</Note>

5. Review contract conditions, fill in required information, and send

<Note>
  **Information to Fill In**

  Company name, location, contact person name (signature), invoice email address (multiple acceptable), phone number
</Note>

6. Contract established
7. Start using

<Note>
  **How to Start Using**

  1. Create workspace owner account following the [manual](/en/owner-signup)
  2. Provide account information to our representative via email
     * Required information: Workspace owner account **email address**
  3. Our representative will contact you after switching plans
  4. Start using and [invite members](/en/invite-members)
</Note>

8. Issue Stripe credit card payment link
9. Complete payment by payment deadline

## 3. Premium Plan

※NDA confidentiality agreement, GDPR SCC agreement, or security sheet response (including Assured) is only available for annual Enterprise plan contracts, not for Small plans

<Note>
  **When Upgrading Annual Contract Plan Mid-Term**

  A new 1-year contract is required starting from the contract date of the upgraded plan.

  If you have paid the full year's fee for the existing contract in a lump sum, we will deduct the unused portion of the existing contract from the annual contract amount of the upgrade plan when billing.
</Note>

1. Apply for online individual briefing session: Apply [here](https://docs.google.com/forms/d/e/1FAIpQLSe3w_BRBir6UVdYrE0ZzWMw32pKTNpZbnLm7k9LuirMqjfslw/viewform)
2. Issue quotation

<Note>
  **Required Information**

  1. Contract period: Monthly / Annual
  2. For annual contract: Lump sum payment / Monthly payment
  3. Desired contract start date
  4. Company location (postal code, address)
  5. Contact person name

  ※ Bank transfer fees are borne by the customer.
</Note>

3. After confirming the quotation, request issuance of service application form
4. Issue service application form

<Note>
  **Required Information**

  1. Contract period: Monthly / Annual
  2. Contract start date
  3. Payment cycle: Monthly payment / Lump sum payment
  4. Payment method:
     * Annual lump sum: Bank transfer / Stripe credit card payment link
     * Monthly: Stripe credit card payment link

  ※ Bank transfer fees are borne by the customer.
</Note>

5. Review contract conditions, fill in required information, and send

<Note>
  **Information to Fill In**

  Company name, location, contact person name (signature), invoice email address (multiple acceptable), phone number
</Note>

6. Contract established
7. Start using

<Note>
  **How to Start Using**

  1. Create workspace owner account following the [manual](/en/owner-signup)
  2. Provide account information to our representative via email
     * Required information: Workspace owner account **email address**
  3. Our representative will contact you after switching plans
  4. Start using and [invite members](/en/invite-members)
</Note>

8. Issue Stripe credit card payment link or invoice
9. Complete payment by payment deadline
   * In principle, payment is due by the end of the month following the current month closing, but consultation is required for other cases. Example: When you want to pay immediately, etc.

## 4. Event Simultaneous Interpretation Plan

Please check the following page:

[Event Simultaneous Interpretation Plan: From Contract to Event Day](/en/event-interpretation-plan)

<ContactEn />
