> ## Documentation Index
> Fetch the complete documentation index at: https://manual.voiceping.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices, Receipts & Billing Activity

> Download invoice PDFs and receipts, update bill-to details, and audit every subscription event — from PC or the mobile app.

export const ContactEn = () => <>
    <Tip>
      If you have any questions, please contact us via <a href="https://forms.gle/6AUho7oj3zBr79e96">this form</a>.
    </Tip>

    <h2>Official Links</h2>

    <CardGroup cols={2}>
      <Card title="Official Website" icon="globe" href="https://voiceping.net/en/">
        Visit our official website
      </Card>
      <Card title="X (Twitter)" icon="x-twitter" href="https://x.com/VoicePingMedia">
        Follow us on X
      </Card>
      <Card title="Facebook" icon="facebook" href="https://www.facebook.com/voiceping.inc">
        Like us on Facebook
      </Card>
      <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/28684130/">
        Connect on LinkedIn
      </Card>
    </CardGroup>
  </>;

Everything you need to audit your subscription lives in one place: the **Billing** section on PC and the **Billing** hub on mobile. Download invoice PDFs, grab receipts, edit the bill-to fields that appear on future invoices, and review the full event log.

## On PC (Billing tabs)

Open top nav → **Billing**. Three desktop tabs cover invoice and audit workflows:

| Tab                              | What it's for                                                                                           |
| -------------------------------- | ------------------------------------------------------------------------------------------------------- |
| **Invoice Details**              | Bill-to name, email, and phone that appear on your invoice PDFs                                         |
| **Invoice and Receipt Download** | Monthly list of charges with downloadable invoice PDFs and receipts                                     |
| **Billing History**              | Full subscription, payment-method, trial, cancellation, restore, renewal, and payment-failure event log |

### Invoice Details

Set the name, email, and phone that Stripe stamps onto your invoice PDFs.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/invoices-receipts/pc-invoice-details.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=6b8613cc1de4c04d6cd6bcadc62be16a" alt="PC — Invoice Details tab with Company/Name, Email address, Phone Number fields and Change button" width="1193" height="396" data-path="en/images/invoices-receipts/pc-invoice-details.webp" />
</Frame>

Click **Change** to edit any field.

<Tip>
  Update these **before** your next billing date. Stripe reads these fields at the moment of invoice generation — editing later does not restamp past PDFs.
</Tip>

### Invoice and Receipt Download

Every completed charge appears as a row with month, plan name, status, amount, and download buttons for both the invoice PDF and the receipt.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/invoices-receipts/pc-invoice-receipt-download.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=9bb6293b3a157d4b94fd0dd4fc4564fd" alt="PC — Invoice and Receipt Download tab with monthly list, Download Invoice and Download Receipt buttons per row" width="1481" height="747" data-path="en/images/invoices-receipts/pc-invoice-receipt-download.webp" />
</Frame>

| Button               | Opens                                                                                              |
| -------------------- | -------------------------------------------------------------------------------------------------- |
| **Download Invoice** | The invoice PDF (share / save / forward to finance)                                                |
| **Download Receipt** | Receipt download or stored receipt link; if unavailable, the hosted receipt/invoice fallback opens |

<Note>
  Only completed charges appear here. Scheduled plan changes show up after the next billing date, once Stripe generates the invoice. `$0` rows with status **Trial Purchased** are logged too — useful for tracking when a trial began.
</Note>

### Billing History

Use **Billing History** when you need the full audit trail, not only completed invoice rows.

| Column                    | What it shows                                                                                                                                      |
| ------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Status**                | Event result, such as purchase, upgrade, scheduled change, cancellation, restore, payment-method change, trial update, renewal, or payment failure |
| **Event Date (UTC+9)**    | When the billing event was recorded                                                                                                                |
| **Plan Name**             | The plan involved in the event, including tiered Individual / Small minute labels when available                                                   |
| **Start Date / End Date** | The subscription period affected by the event                                                                                                      |
| **Price**                 | The billed amount when the event has a displayable charge                                                                                          |

<Tip>
  Use **Billing History** for "what changed and when?" Use **Invoice and Receipt Download** when finance needs the actual invoice PDF or receipt.
</Tip>

## On Mobile (Billing hub)

The mobile app collapses the same invoice features into the **Billing** hub, plus a Billing Activity log for subscription moves on mobile.

<Steps>
  <Step title="Open the Billing hub">
    Open the side menu from the home screen, tap **Billing** (cart icon).

    <div style={{maxWidth: "240px", margin: "0 auto"}}>
      <Frame>
        <img src="https://mintcdn.com/test-cf63e467/Bmq9l8NNrfZAX_I3/en/images/mobile-billing/01-settings-menu.webp?fit=max&auto=format&n=Bmq9l8NNrfZAX_I3&q=85&s=582f321129496d84f545ef03294782dc" alt="User Settings with Billing row highlighted" width="1206" height="2622" data-path="en/images/mobile-billing/01-settings-menu.webp" />
      </Frame>
    </div>
  </Step>

  <Step title="Pick a shortcut">
    Below the Current Plan card, three shortcuts cover invoicing:

    <div style={{maxWidth: "240px", margin: "0 auto"}}>
      <Frame>
        <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/02-billing-hub.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=1462b7c715bb34611a5047f22896d3ed" alt="Billing hub — Current Plan card and feature shortcuts including Invoices & Receipts, Invoice Details, Billing Activity" width="828" height="1792" data-path="en/images/mobile-billing/02-billing-hub.webp" />
      </Frame>
    </div>

    | Shortcut                | What it's for                                               |
    | ----------------------- | ----------------------------------------------------------- |
    | **Invoice Details**     | Bill-to name, email, phone                                  |
    | **Invoices & Receipts** | Invoice PDFs and receipt downloads or stored receipt links  |
    | **Billing Activity**    | Event log of every subscription move, with timestamp and IP |
  </Step>
</Steps>

### Invoice Details (mobile)

Same fields as the PC tab — name, email, phone for your invoice PDFs.

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/05-invoice-details.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=eee8546a090469111fb91d271fd5b3bd" alt="Mobile Invoice Details — Name, Email, Phone Number form" width="828" height="1792" data-path="en/images/mobile-billing/05-invoice-details.webp" />
  </Frame>
</div>

<Tip>
  Set this **before** your next billing date. Stripe uses these fields at the moment of invoice generation — editing later won't restamp past PDFs.
</Tip>

### Invoices & Receipts (mobile)

Past charges appear as monthly cards. Each card has two actions.

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/06-invoices-receipts.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=db8e1b12d69a75d96a7dbc055e9df1d5" alt="Mobile Invoices & Receipts — monthly list with Invoice PDF and Open receipt buttons" width="828" height="1792" data-path="en/images/mobile-billing/06-invoices-receipts.webp" />
  </Frame>
</div>

| Button           | Opens                                                                                              |
| ---------------- | -------------------------------------------------------------------------------------------------- |
| **Invoice PDF**  | The downloadable invoice PDF (share / save / forward)                                              |
| **Open receipt** | Receipt download or stored receipt link; if unavailable, the hosted receipt/invoice fallback opens |

### Billing Activity (mobile only)

Event log — everything your workspace did to its subscription, in one place.

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/Bmq9l8NNrfZAX_I3/en/images/mobile-billing/07-billing-activity.webp?fit=max&auto=format&n=Bmq9l8NNrfZAX_I3&q=85&s=dfa8ce0b83fc53103fb514979340ecc8" alt="Billing Activity log — upgrade, cancel, restore events with timestamp and IP" width="1206" height="2622" data-path="en/images/mobile-billing/07-billing-activity.webp" />
  </Frame>
</div>

Each row carries:

* Event name — e.g. *Succeeded in upgrading plan*, *Subscription will be canceled on the next payment date*, *Succeeded in restoring subscription*
* Timestamp (`YYYY/MM/DD HH:MM`)
* Plan, billing period, and amount (when applicable)
* **IP Address** — who acted from where, for audit / security review
* Download icon on completed charges — pulls the invoice PDF for that event

Use it to answer "wait, when did that happen?" without digging through emails.

<Note>
  On PC, use **Billing History** for the full event log and **Invoice and Receipt Download** for finance documents. On mobile, **Billing Activity** gives a compact activity log with timestamps, IP address, and invoice download actions where available.
</Note>

## Tips

* **Bill-to changes apply to future invoices only.** Update Invoice Details before the next billing date to avoid having to reissue.
* **Receipts vs invoices.** The invoice is the charge document. The receipt action opens the stored receipt/download when available; otherwise it opens the hosted Stripe fallback.
* **Mobile and PC stay in sync.** Edits on one surface appear on the other immediately.

## Related

* [Plan Changes, Cancellation & Trial End](/en/plan-changes) — upgrade, downgrade, cancel (PC and mobile)
* [Changing Your Payment Credit Card](/en/credit-card-change) — card management (PC and mobile)
* [Pricing](/en/pricing) — plan tiers and minute allowances

<ContactEn />
