> ## Documentation Index
> Fetch the complete documentation index at: https://manual.voiceping.net/llms.txt
> Use this file to discover all available pages before exploring further.

# 發票、收據與帳單活動

> 在 PC 或手機 App 中下載發票 PDF 和收據、更新帳單抬頭資訊，並稽核所有訂閱事件。

export const ContactZhTW = () => <>
    <Tip>
      如有任何問題，請透過<a href="https://forms.gle/6AUho7oj3zBr79e96">此表單</a>與我們聯繫。
    </Tip>

    <h2>官方連結</h2>

    <CardGroup cols={2}>
      <Card title="官方網站" icon="globe" href="https://voiceping.net/en/">
        造訪官方網站
      </Card>
      <Card title="X (Twitter)" icon="x-twitter" href="https://x.com/VoicePingMedia">
        在X上追蹤我們
      </Card>
      <Card title="Facebook" icon="facebook" href="https://www.facebook.com/voiceping.inc">
        在Facebook上按讚
      </Card>
      <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/28684130/">
        在LinkedIn上連結
      </Card>
    </CardGroup>
  </>;

稽核訂閱所需的一切都在一個地方: PC 的 **Billing** 區域和手機的 **Billing** hub。你可以下載發票 PDF、取得收據、編輯未來發票上顯示的帳單抬頭欄位，並檢視完整事件記錄。

## PC (Billing 分頁)

開啟頂部導覽 → **Billing**。兩個分頁用於發票管理:

| 分頁                               | 用途                                                                                                      |
| -------------------------------- | ------------------------------------------------------------------------------------------------------- |
| **Invoice Details**              | 顯示在發票 PDF 上的帳單名稱、Email 和電話號碼                                                                            |
| **Invoice and Receipt Download** | 按月列出的扣款記錄，可下載發票 PDF 和 收據                                                                                |
| **Billing History**              | Full subscription, payment-method, trial, cancellation, restore, renewal, and payment-failure event log |

### Invoice Details

設定 Stripe 寫入發票 PDF 的名稱、Email 和電話號碼。

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/invoices-receipts/pc-invoice-details.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=6b8613cc1de4c04d6cd6bcadc62be16a" alt="PC — Invoice Details tab with Company/Name, Email address, Phone Number fields and Change button" width="1193" height="396" data-path="en/images/invoices-receipts/pc-invoice-details.webp" />
</Frame>

按 **Change** 可編輯任一欄位。

<Tip>
  請在下一次帳單日前更新。Stripe 會在產生發票的瞬間讀取這些欄位；之後編輯不會重寫過去的 PDF。
</Tip>

### Invoice and Receipt Download

每筆已完成扣款會顯示為一列，包含月份、方案名稱、狀態、金額，以及發票 PDF 和 收據的下載按鈕。

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/invoices-receipts/pc-invoice-receipt-download.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=9bb6293b3a157d4b94fd0dd4fc4564fd" alt="PC — Invoice and Receipt Download tab with monthly list, Download Invoice and Download Receipt buttons per row" width="1481" height="747" data-path="en/images/invoices-receipts/pc-invoice-receipt-download.webp" />
</Frame>

| 按鈕                   | 開啟內容                                                                                               |
| -------------------- | -------------------------------------------------------------------------------------------------- |
| **Download Invoice** | 發票 PDF，可分享、儲存或轉寄給財務                                                                                |
| **Download Receipt** | Receipt download or stored receipt link; if unavailable, the hosted receipt/invoice fallback opens |

<Note>
  這裡只顯示已完成扣款。排程中的方案變更會在下一次帳單日 Stripe 產生發票後顯示。狀態為 **Trial Purchased** 的 `$0` 列也會記錄，方便追蹤試用開始時間。
</Note>

### Billing History

Use **Billing History** when you need the full audit trail, not only completed invoice rows.

| Column                    | What it shows                                                                                                                                      |
| ------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Status**                | Event result, such as purchase, upgrade, scheduled change, cancellation, restore, payment-method change, trial update, renewal, or payment failure |
| **Event Date (UTC+9)**    | When the billing event was recorded                                                                                                                |
| **Plan Name**             | The plan involved in the event, including tiered Individual / Small minute labels when available                                                   |
| **Start Date / End Date** | The subscription period affected by the event                                                                                                      |
| **Price**                 | The billed amount when the event has a displayable charge                                                                                          |

<Tip>
  Use **Billing History** for "what changed and when?" Use **Invoice and Receipt Download** when finance needs the actual invoice PDF or receipt.
</Tip>

## Mobile (Billing hub)

手機 App 將同樣功能集中到 **Billing** hub，並額外提供事件記錄 (Billing Activity)，記錄每一次訂閱操作。

<Steps>
  <Step title="開啟 Billing hub">
    從首頁開啟側邊選單，點 **Billing** (購物車圖示)。

    <div style={{maxWidth: "240px", margin: "0 auto"}}>
      <Frame>
        <img src="https://mintcdn.com/test-cf63e467/Bmq9l8NNrfZAX_I3/en/images/mobile-billing/01-settings-menu.webp?fit=max&auto=format&n=Bmq9l8NNrfZAX_I3&q=85&s=582f321129496d84f545ef03294782dc" alt="User Settings with Billing row highlighted" width="1206" height="2622" data-path="en/images/mobile-billing/01-settings-menu.webp" />
      </Frame>
    </div>
  </Step>

  <Step title="選擇捷徑">
    Current Plan 卡片下方有三個與發票相關的捷徑:

    <div style={{maxWidth: "240px", margin: "0 auto"}}>
      <Frame>
        <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/02-billing-hub.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=1462b7c715bb34611a5047f22896d3ed" alt="Billing hub — Current Plan card and feature shortcuts including Invoices & Receipts, Invoice Details, Billing Activity" width="828" height="1792" data-path="en/images/mobile-billing/02-billing-hub.webp" />
      </Frame>
    </div>

    | Shortcut                | 用途                                                         |
    | ----------------------- | ---------------------------------------------------------- |
    | **Invoice Details**     | 帳單名稱、Email、電話                                              |
    | **Invoices & Receipts** | Invoice PDFs and receipt downloads or stored receipt links |
    | **Billing Activity**    | 每次訂閱操作的事件記錄，含時間戳和 IP                                       |
  </Step>
</Steps>

### Invoice Details (mobile)

與 PC 分頁相同的欄位，也就是發票 PDF 用的名稱、Email、電話號碼。

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/05-invoice-details.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=eee8546a090469111fb91d271fd5b3bd" alt="Mobile Invoice Details — Name, Email, Phone Number form" width="828" height="1792" data-path="en/images/mobile-billing/05-invoice-details.webp" />
  </Frame>
</div>

<Tip>
  請在下一次帳單日前更新。Stripe 會在產生發票的瞬間讀取這些欄位；之後編輯不會重寫過去的 PDF。
</Tip>

### Invoices & Receipts (mobile)

過去的扣款會以月度卡片顯示。每張卡有兩個操作。

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/06-invoices-receipts.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=db8e1b12d69a75d96a7dbc055e9df1d5" alt="Mobile Invoices & Receipts — monthly list with Invoice PDF and Open receipt buttons" width="828" height="1792" data-path="en/images/mobile-billing/06-invoices-receipts.webp" />
  </Frame>
</div>

| 按鈕               | 開啟內容                                                                                               |
| ---------------- | -------------------------------------------------------------------------------------------------- |
| **Invoice PDF**  | 可下載的發票 PDF，可分享、儲存或轉寄                                                                               |
| **Open receipt** | Receipt download or stored receipt link; if unavailable, the hosted receipt/invoice fallback opens |

### Billing Activity (mobile only)

事件記錄會把工作區對訂閱執行過的所有操作集中顯示。

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/Bmq9l8NNrfZAX_I3/en/images/mobile-billing/07-billing-activity.webp?fit=max&auto=format&n=Bmq9l8NNrfZAX_I3&q=85&s=dfa8ce0b83fc53103fb514979340ecc8" alt="Billing Activity log — upgrade, cancel, restore events with timestamp and IP" width="1206" height="2622" data-path="en/images/mobile-billing/07-billing-activity.webp" />
  </Frame>
</div>

每一列包含:

* 事件名稱 — 例如 *Succeeded in upgrading plan*、*Subscription will be canceled on the next payment date*、*Succeeded in restoring subscription*
* 時間戳 (`YYYY/MM/DD HH:MM`)
* 方案、帳單週期和金額(如適用)
* **IP Address** — 用於稽核 / 安全檢查誰從哪裡操作
* 已完成扣款上的下載圖示 — 取得該事件的發票 PDF

不用翻 Email，也能回答「這是什麼時候發生的？」

<Note>
  On PC, use **Billing History** for the full event log and **Invoice and Receipt Download** for finance documents. On mobile, **Billing Activity** gives a compact activity log with timestamps, IP address, and invoice download actions where available.
</Note>

## 提示

* **帳單抬頭變更只適用於未來發票。** 請在下一次帳單日前更新 Invoice Details，避免需要重新開立。
* **收據與發票。** 發票是扣款檔案。收據操作會優先開啟已儲存的收據或下載；如果不可用，則開啟 Stripe 託管的備用頁面。
* **手機與 PC 保持同步。** 一個介面上的編輯會立即顯示在另一個介面上。

## Related

* [Plan Changes, Cancellation & Trial End](/zh-tw/plan-changes) — 升級、降級、取消
* [Changing Your Payment Credit Card](/zh-tw/credit-card-change) — card management (PC and mobile)
* [Pricing](/zh-tw/pricing) — plan tiers and minute allowances

<ContactZhTW />