> ## Documentation Index
> Fetch the complete documentation index at: https://manual.voiceping.net/llms.txt
> Use this file to discover all available pages before exploring further.

# 发票、收据与账单活动

> 在 PC 或手机应用中下载发票 PDF 和收据、更新账单抬头信息，并审计所有订阅事件。

export const ContactZh = () => <>
    <Tip>
      如有任何问题，请通过<a href="https://forms.gle/6AUho7oj3zBr79e96">此表单</a>与我们联系。
    </Tip>

    <h2>官方链接</h2>

    <CardGroup cols={2}>
      <Card title="官方网站" icon="globe" href="https://voiceping.net/en/">
        访问官方网站
      </Card>
      <Card title="X (Twitter)" icon="x-twitter" href="https://x.com/VoicePingMedia">
        在X上关注我们
      </Card>
      <Card title="Facebook" icon="facebook" href="https://www.facebook.com/voiceping.inc">
        在Facebook上点赞
      </Card>
      <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/28684130/">
        在LinkedIn上连接
      </Card>
    </CardGroup>
  </>;

审计订阅所需的一切都在一个地方: PC 的 **Billing** 区域和手机的 **Billing** 中心。你可以下载发票 PDF、获取收据、编辑未来发票上显示的账单抬头字段，并查看完整事件日志。

## PC (Billing 选项卡)

打开顶部导航 → **Billing**。两个选项卡用于发票管理:

| 选项卡                              | 用途                                                                                                      |
| -------------------------------- | ------------------------------------------------------------------------------------------------------- |
| **Invoice Details**              | 显示在发票 PDF 上的账单名称、邮箱和电话号码                                                                                |
| **Invoice and Receipt Download** | 按月列出的扣款记录，可下载发票 PDF 和 收据                                                                                |
| **Billing History**              | Full subscription, payment-method, trial, cancellation, restore, renewal, and payment-failure event log |

### Invoice Details

设置 Stripe 写入发票 PDF 的名称、邮箱和电话号码。

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/invoices-receipts/pc-invoice-details.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=6b8613cc1de4c04d6cd6bcadc62be16a" alt="PC — Invoice Details tab with Company/Name, Email address, Phone Number fields and Change button" width="1193" height="396" data-path="en/images/invoices-receipts/pc-invoice-details.webp" />
</Frame>

点击 **Change** 可编辑任意字段。

<Tip>
  请在下一次账单日前更新。Stripe 会在生成发票的瞬间读取这些字段；之后编辑不会重写过去的 PDF。
</Tip>

### Invoice and Receipt Download

每笔已完成扣款都会显示为一行，包含月份、方案名称、状态、金额，以及发票 PDF 和 收据的下载按钮。

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/invoices-receipts/pc-invoice-receipt-download.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=9bb6293b3a157d4b94fd0dd4fc4564fd" alt="PC — Invoice and Receipt Download tab with monthly list, Download Invoice and Download Receipt buttons per row" width="1481" height="747" data-path="en/images/invoices-receipts/pc-invoice-receipt-download.webp" />
</Frame>

| 按钮                   | 打开内容                                                                                               |
| -------------------- | -------------------------------------------------------------------------------------------------- |
| **Download Invoice** | 发票 PDF，可分享、保存或转发给财务                                                                                |
| **Download Receipt** | Receipt download or stored receipt link; if unavailable, the hosted receipt/invoice fallback opens |

<Note>
  这里仅显示已完成扣款。计划中的方案变更会在下一次账单日 Stripe 生成发票后显示。状态为 **Trial Purchased** 的 `$0` 行也会记录，便于追踪试用开始时间。
</Note>

### Billing History

Use **Billing History** when you need the full audit trail, not only completed invoice rows.

| Column                    | What it shows                                                                                                                                      |
| ------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Status**                | Event result, such as purchase, upgrade, scheduled change, cancellation, restore, payment-method change, trial update, renewal, or payment failure |
| **Event Date (UTC+9)**    | When the billing event was recorded                                                                                                                |
| **Plan Name**             | The plan involved in the event, including tiered Individual / Small minute labels when available                                                   |
| **Start Date / End Date** | The subscription period affected by the event                                                                                                      |
| **Price**                 | The billed amount when the event has a displayable charge                                                                                          |

<Tip>
  Use **Billing History** for "what changed and when?" Use **Invoice and Receipt Download** when finance needs the actual invoice PDF or receipt.
</Tip>

## Mobile (Billing 中心)

手机应用将同样的功能集中到 **Billing** 中心，并额外提供事件日志 (Billing Activity)，记录每一次订阅操作。

<Steps>
  <Step title="打开 Billing 中心">
    从首页打开侧边菜单，点击 **Billing** (购物车图标)。

    <div style={{maxWidth: "240px", margin: "0 auto"}}>
      <Frame>
        <img src="https://mintcdn.com/test-cf63e467/Bmq9l8NNrfZAX_I3/en/images/mobile-billing/01-settings-menu.webp?fit=max&auto=format&n=Bmq9l8NNrfZAX_I3&q=85&s=582f321129496d84f545ef03294782dc" alt="User Settings with Billing row highlighted" width="1206" height="2622" data-path="en/images/mobile-billing/01-settings-menu.webp" />
      </Frame>
    </div>
  </Step>

  <Step title="选择快捷入口">
    Current Plan 卡片下方有三个与发票相关的快捷入口:

    <div style={{maxWidth: "240px", margin: "0 auto"}}>
      <Frame>
        <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/02-billing-hub.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=1462b7c715bb34611a5047f22896d3ed" alt="Billing hub — Current Plan card and feature shortcuts including Invoices & Receipts, Invoice Details, Billing Activity" width="828" height="1792" data-path="en/images/mobile-billing/02-billing-hub.webp" />
      </Frame>
    </div>

    | Shortcut                | 用途                                                         |
    | ----------------------- | ---------------------------------------------------------- |
    | **Invoice Details**     | 账单名称、邮箱、电话                                                 |
    | **Invoices & Receipts** | Invoice PDFs and receipt downloads or stored receipt links |
    | **Billing Activity**    | 每次订阅操作的事件日志，含时间戳和 IP                                       |
  </Step>
</Steps>

### Invoice Details (mobile)

与 PC 选项卡相同的字段，即发票 PDF 的名称、邮箱、电话号码。

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/05-invoice-details.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=eee8546a090469111fb91d271fd5b3bd" alt="Mobile Invoice Details — Name, Email, Phone Number form" width="828" height="1792" data-path="en/images/mobile-billing/05-invoice-details.webp" />
  </Frame>
</div>

<Tip>
  请在下一次账单日前更新。Stripe 会在生成发票的瞬间读取这些字段；之后编辑不会重写过去的 PDF。
</Tip>

### Invoices & Receipts (mobile)

过去的扣款以月度卡片显示。每张卡有两个操作。

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/z13MfE0CikV5b-4X/en/images/mobile-billing/06-invoices-receipts.webp?fit=max&auto=format&n=z13MfE0CikV5b-4X&q=85&s=db8e1b12d69a75d96a7dbc055e9df1d5" alt="Mobile Invoices & Receipts — monthly list with Invoice PDF and Open receipt buttons" width="828" height="1792" data-path="en/images/mobile-billing/06-invoices-receipts.webp" />
  </Frame>
</div>

| 按钮               | 打开内容                                                                                               |
| ---------------- | -------------------------------------------------------------------------------------------------- |
| **Invoice PDF**  | 可下载的发票 PDF，可分享、保存或转发                                                                               |
| **Open receipt** | Receipt download or stored receipt link; if unavailable, the hosted receipt/invoice fallback opens |

### Billing Activity (mobile only)

事件日志会把工作区对订阅执行过的所有操作集中显示。

<div style={{maxWidth: "240px", margin: "0 auto"}}>
  <Frame>
    <img src="https://mintcdn.com/test-cf63e467/Bmq9l8NNrfZAX_I3/en/images/mobile-billing/07-billing-activity.webp?fit=max&auto=format&n=Bmq9l8NNrfZAX_I3&q=85&s=dfa8ce0b83fc53103fb514979340ecc8" alt="Billing Activity log — upgrade, cancel, restore events with timestamp and IP" width="1206" height="2622" data-path="en/images/mobile-billing/07-billing-activity.webp" />
  </Frame>
</div>

每一行包含:

* 事件名称 — 例如 *Succeeded in upgrading plan*、*Subscription will be canceled on the next payment date*、*Succeeded in restoring subscription*
* 时间戳 (`YYYY/MM/DD HH:MM`)
* 方案、账单周期和金额(如适用)
* **IP Address** — 用于审计 / 安全检查是谁从哪里操作
* 已完成扣款上的下载图标 — 获取该事件的发票 PDF

不用翻邮件，也能回答“这是什么时候发生的？”

<Note>
  On PC, use **Billing History** for the full event log and **Invoice and Receipt Download** for finance documents. On mobile, **Billing Activity** gives a compact activity log with timestamps, IP address, and invoice download actions where available.
</Note>

## 提示

* **账单抬头变更只适用于未来发票。** 请在下一次账单日前更新 Invoice Details，避免需要重新开具。
* **收据与发票。** 发票是扣款文件。收据操作会优先打开已保存的收据或下载；如果不可用，则打开 Stripe 托管的备用页面。
* **手机与 PC 保持同步。** 一个界面上的编辑会立即显示在另一个界面上。

## Related

* [Plan Changes, Cancellation & Trial End](/zh/plan-changes) — 升级、降级、取消
* [Changing Your Payment Credit Card](/zh/credit-card-change) — card management (PC and mobile)
* [Pricing](/zh/pricing) — plan tiers and minute allowances

<ContactZh />