> ## Documentation Index
> Fetch the complete documentation index at: https://manual.voiceping.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Member Management

> Search workspace members, add or remove members, export the member list, manage roles and ownership, assign access, and control features from Admin > Manage Users.

export const FeedbackEn = () => <>
    <Tip>
      Have an idea or request about this feature? Send it to the team via <a href="/en/product-feedback">Product Feedback</a>.
    </Tip>

    <h2>Official Links</h2>

    <CardGroup cols={2}>
      <Card title="Official Website" icon="globe" href="https://voiceping.net/en/">
        Visit our official website
      </Card>
      <Card title="X (Twitter)" icon="x-twitter" href="https://x.com/VoicePingMedia">
        Follow us on X
      </Card>
      <Card title="Facebook" icon="facebook" href="https://www.facebook.com/voiceping.inc">
        Like us on Facebook
      </Card>
      <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/28684130/">
        Connect on LinkedIn
      </Card>
    </CardGroup>
  </>;

Workspace owners and managers can manage workspace users from **Admin > Manage Users**. Each row represents one member and provides controls for that member's role, group, and feature access.

<Note>
  Only workspace owners and managers can manage members. For a comparison of each role's permissions, see [Member Types and Permissions in VoicePing](/en/member-roles).
</Note>

## Open Manage Users

1. Open VoicePing and select **Admin** from the left sidebar.
2. Select the **Manage Users** tab.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/01-manage-users-overview.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=1958f1dee64bbe8d542e0495964109ff" alt="VoicePing Admin Manage Users screen with Search, Add Member, Export to CSV, role, assignment, and feature-access controls" width="1200" height="883" data-path="en/images/member-management/01-manage-users-overview.webp" />
</Frame>

<Tip>
  The screenshots use the English interface. The guide below explains each visible label.
</Tip>

### Screen Guide

|   No. | Control                    | What it does                                                                                                               |
| ----: | -------------------------- | -------------------------------------------------------------------------------------------------------------------------- |
| **1** | **Admin**                  | Opens the workspace administration area.                                                                                   |
| **2** | **Manage Users**           | Opens the member list and its per-member controls.                                                                         |
| **3** | **Search**                 | Filters the displayed member list.                                                                                         |
| **4** | **Add Member**             | Opens the member invitation flow. See [Invite Members & Two-Factor Authentication](/en/invite-members) for detailed steps. |
| **5** | **Export to CSV**          | Downloads the workspace member list as a CSV file.                                                                         |
| **6** | **Role**                   | Shows each member's current role. Use an enabled dropdown to change a member between the roles available to you.           |
| **7** | **Live Translation**       | Turns Live Translation access on or off for an individual member.                                                          |
| **8** | **Group**                  | Shows the member's group access. Select the pencil icon to edit the member's group assignment.                             |
| **9** | **Browser Virtual Office** | Turns Browser Virtual Office access on or off for an individual member.                                                    |

## Change a Member's Role

Find the member and open the dropdown in the **Role** column. Select the role you want to assign.

The workspace owner's row displays **Owner**. Owner permissions and ownership are handled differently from ordinary member-role changes; see [Member Types and Permissions in VoicePing](/en/member-roles) before changing administrative access.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/03-role-menu.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=b39b29e0f1a9021906f4a3967d0181f8" alt="Role dropdown for a second active non-owner member with Owner, Member, and Manager options" width="1280" height="720" data-path="en/images/member-management/03-role-menu.webp" />
</Frame>

<Note>
  <strong>Prerequisite:</strong> Role changes, ownership transfer, and removal require another active member who is not the current workspace owner.
</Note>

## Transfer Ownership or Remove a Member

### Transfer Workspace Ownership

Open the other active member's **Role** dropdown and choose **Owner**. Only the current workspace owner can review and submit the transfer. A manager who is not the owner sees the restriction below and cannot select **Change**.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/04-owner-confirmation.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=72c67201bfa2328c61d7d0320103b139" alt="Owner-change dialog showing that a manager who is not the workspace owner cannot transfer ownership" width="1280" height="720" data-path="en/images/member-management/04-owner-confirmation.webp" />
</Frame>

### Remove a Member

Find the member in **Manage Users**, select the delete action for that member, and confirm the removal. The current workspace owner cannot be removed; transfer ownership first if that account must leave the workspace.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/08-remove-member-confirmation.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=65ac469453a6ad012ef392d423b886b9" alt="Remove-member confirmation dialog with Cancel and Remove buttons" width="1280" height="720" data-path="en/images/member-management/08-remove-member-confirmation.webp" />
</Frame>

## Change Feature Access

Use the switches in a member's row to control that member's access. A switch in the on position grants access; a switch in the off position removes access.

The per-member feature controls include:

* **Live Translation**
* **Browser Virtual Office**
* **Desktop Virtual Office**
* **Time Tracking**

At least one available feature must remain enabled for each member. Some columns are to the right of the visible area; scroll the member table horizontally to view them.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/07-feature-access.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=439af9918152a9db17f3bfead305e4b6" alt="Per-member feature-access switches in the Manage Users table" width="1200" height="883" data-path="en/images/member-management/07-feature-access.webp" />
</Frame>

## Change Group, Project, or Floor Access

* **Groups:** In the **Group** column, select the pencil icon in the member's row. Choose the groups that the member should be able to access, then save the change.
* **Projects:** Use the member's project assignment control to choose the time-tracking and management projects they can access.
* **Floors:** Use the floor assignment control to choose the virtual office floors the member can access.

For instructions on creating and maintaining groups, see [Group Creation & Management](/en/group-management).

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/05-assignment-controls.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=c376e1e80585c1698d0dcfdcfb9cea52" alt="Member table assignment and feature-access columns with pencil buttons" width="1200" height="883" data-path="en/images/member-management/05-assignment-controls.webp" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/06-project-assignment.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=b739ba5d25c88ad094e68cc0fb3c4019" alt="Project Assignment dialog with selectable projects and an Update button" width="1200" height="883" data-path="en/images/member-management/06-project-assignment.webp" />
</Frame>

## Plan and Floor Policy Notes

* Invitations are blocked when the workspace reaches the plan's member limit.
* Switching to the Individual plan is blocked until only one active member remains.
* Floor assignments are policy-aware. Group and member policy settings can prevent an otherwise available floor assignment.

<Frame>
  <img src="https://mintcdn.com/test-cf63e467/OIoOWS-q4F_vXaXL/en/images/member-management/02-plan-limit.webp?fit=max&auto=format&n=OIoOWS-q4F_vXaXL&q=85&s=0e79c465d0b2f1d785a1f6d9c3ed891b" alt="Plan limitation message shown when the workspace cannot add another member" width="1200" height="883" data-path="en/images/member-management/02-plan-limit.webp" />
</Frame>

## Add or Export Members

* Select **Add Member** to invite new workspace members.
* Select **Export to CSV** to download the current member list.

## Related

* [Invite Members & Two-Factor Authentication](/en/invite-members)
* [Group Creation & Management](/en/group-management)
* [IP Restriction](/en/ip-whitelist)

<FeedbackEn />
