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VoicePing users can use the mobile app in addition to the desktop app. Like the desktop app, the mobile app has voice call features, voice translation, and meeting rooms, so you can communicate with your team even when you can’t open your computer.

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Switch to Virtual Office Mode

You can switch between Virtual Office mode and Voice Translation mode from the main screen. Click on “Switch to Virtual Office Mode” at the top of the menu to enter the virtual office.
Switch to Virtual Office Mode
When switching modes, you’ll also see several options:
  • Extract only Mic Audio: When enabled, only microphone input will be extracted and translated, ignoring other audio
  • Detect meetings: Sends a notification when it detects a meeting from apps selected in settings
  • Enable Mic on default: Automatically turns on your microphone when you start translation
  • Recording: Record meetings with live translation (up to 5 users at a time)
  • Presentation Subtitle: Display a transparent text chat window for presentations with highlighted subtitles

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Enable or Disable Virtual Office

Workspace administrators can enable or disable the Virtual Office feature for all members in the workspace.
  1. Open Preferences (click the gear icon in the top right corner)
  2. Select Workspace from the left sidebar
  3. Find the Enable Virtual Office toggle
  4. Turn it on or off to enable/disable the virtual office for all workspace members
  5. Click Update to save changes
Enable Virtual Office Settings
You can also configure:
  • Away Status Interval: Set the duration before a member’s status automatically changes to “Away”
  • Enable Active App: Allow workspace members to see the active desktop application of other members in real-time

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1. Create VoicePing Account/Workspace

If you don’t have a VoicePing account/workspace yet, download the VoicePing app from the app store. After downloading the app, start using it and create an account and new workspace. See here for how to create one.

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2. Invite Team Members

While the VoicePing desktop app has 3 ways to invite people in your company to the VoicePing workspace, the mobile app has only one way to invite team members to the workspace. Click the profile icon in the upper left corner of the app to display the sidebar. Go to [Settings] > [Invite by URL] to display the invitation link.

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Talk with Your Team on the Floor

While web conferencing is becoming standard for remote work communication, there are many cases where communication has decreased due to reasons such as the hassle of scheduling. To solve this problem, the VoicePing virtual office has a “voice call” feature that allows you to easily talk with your team. First, check from the user status if the other person is available to talk.

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User Status

Online status
Busy status
Away status

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Voice Call

If the other person is available to talk, use the “voice call” feature. In the mobile app, you can call the other person by clicking on their user icon or the handset icon from the sidebar.

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Text Chat

In addition to the “voice call” feature, a chat box is provided as a tool to talk with others. In the mobile app, send a message by clicking the text icon at the bottom of the screen or the text icon from the user’s avatar. You can show/hide the message box by clicking the keyboard icon in the upper right corner of the screen.

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Hold a Meeting

You can also hold meetings in the VoicePing mobile app. If there is no meeting room on the floor, create one.

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Create a Meeting Room

Click the ”+” button on the floor to create a new meeting room. Enter the meeting room name and choose a design.

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Voice Translation (Optional)

The voice translation feature is also available in the VoicePing mobile app. First, select the translatable languages from settings.

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Set Translatable Languages

Click the user icon in the upper left corner of the app to display the sidebar. Go to [Settings] > [Workspace] to find the [Transcription & Translation] settings. Click the arrow icon and select the languages to use in your workspace.

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Specify Languages

When using the voice translation feature, select the spoken language and translation language.

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Notes on Data Retention Period

Notes on Data Retention Period[Audio Data]For users of Small and Premium plans, from the perspective of data security and efficient storage management, the retention period for audio data is up to 3 months, and data that exceeds the retention period will be completely deleted without prior notice.If Special Retention Period is RequiredIf you are a paid contract user and need long-term storage, we will be happy to discuss options to retain data until your contract renewal. Please feel free to contact us by the end of November 2024.[Recorded Video Data]Recorded video data that is more than 1 month old will be deleted without prior notice. If you want to keep it for more than 1 month, please download it in advance.
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