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  • Only workspace owners and managers can invite members.
  • After registering, invited members should install the app by following the Member Registration steps.

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Add a Member

Go to Admin → Manage Users and click Add Member. Every invite method lives in one dialog with three tabs — Invite to workspace (by email), Manage invites (track pending invites), and Invite by URL (shareable link). There is no longer a separate flow for Virtual Office.
Admin → Manage Users, with the Add Member button
The Free and Individual plans are limited to a single workspace user, so Add Member shows an “Upgrade your plan” message. Upgrade to Small, Premium, or Enterprise to invite more members.
Plan limitation message when adding a member on Free/Individual plans

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Invite to Workspace (by Email)

Use this to invite members by email and set their role and access at the same time.
  1. Under Invite via email, enter the member’s email address (use +Add another user to invite several at once).
  2. Set the User role — Member or Manager.
Enter the invitee email and choose the Member or Manager role
  1. Under Feature Access, choose which features the member can use: Live Translation, Time Tracking, and Browser / Desktop Virtual Office. Virtual Office access is granted right here — that is why no separate Virtual Office invite section is needed.
Feature Access toggles — Live Translation, Time Tracking, Browser and Desktop Virtual Office
  1. Optionally assign the member to Projects, Groups, and specific Floors, and set the Tracking Options (Screenshot capture, Webcam shots, Input activity) when Time Tracking is enabled.
Assign projects, groups and floors, and set time-tracking options
  1. Click Send. The member receives an invitation email and clicks Join workspace to register.
Invitation email with the Join workspace button
The email invitation link is valid for 72 hours.

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Invite by URL

Use this to share a single invitation link instead of entering individual email addresses.
  1. On the Invite by URL tab, choose how long the link stays valid (1, 3, 7, or 30 days).
Select the number of days the invite link stays valid
  1. Copy the generated link and share it with the people you want to invite.
Copy the generated invitation link
The Manage invites tab lists pending invitations and lets you resend or revoke them. On the Enterprise plan, a User creation tab also lets you create accounts directly with a temporary password, or bulk-import up to 50 users from a CSV file.

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Two-Factor Authentication

You can require email-based two-factor authentication for everyone in the workspace. Go to Settings → Workspace → Security and turn on Enable two-step verification with Email tokens for all users (available on paid plans).
Settings → Workspace → Security — enable two-step verification with email tokens
  • When enabled, invited members must verify their email when joining, so a new member can only register with the exact email address they were invited with.
  • As an exception, members who sign in with a Google or Apple account do not need email verification.